The harmful physical and emotional effects when conflict exists between the demands on the job and the employee’s control over meeting the demands.1
1. Canadian Centre for Occupational Health and Safety [Internet]. Ottawa (ON). Government of Canada. Workplace Stress – General. [modified 2019 May 28; cited 2019 May 28]; [About 8 screens]. Available from: https://www.ccohs.ca/oshanswers/psychosocial/stress.html